Welcome to The Garage Howden

We work hard to take the stress and dread out of having your vehicle repaired or serviced.

AA Approved Garage (new logo)

We are inspected and certified by the AA

We offer free vehicle collection & delivery throughout the day, within a 12-mile radius

Why are we different from any other garage?

The senior staff and new owners of The Garage Howden wanted a new approach to customer service.

“We have always done it like that” was banned as a statement!

A new rule book was introduced, and these are the steps The Garage Howden now follows and abides by…

Our Charter

Step 1

Research common garage complaints and scams and make sure we never expose a customer to any of these; create a unique code of conduct and offer a fresh approach. Make sure all our colleagues are trained so we are professional, transparent, trustworthy, and above all else, honest.

Step 2

Continue to invest and equip the Garage with the latest and best equipment so we can do the job professionally and efficiently.

Step 3

Build a team of colleagues that are the best in their field, continue to train them, and reward them based on customer satisfaction and repeat business.

Step 4

Get rid of the jargon and complicated language, never patronise, explain what we are doing and why; always listen and never pressure a customer into a decision. Treat every customer whether they be female, male, young, or old with the same respect, remembering no question is ever a stupid question.

Step 5

Remove inconvenience as much as we can by collecting and delivering vehicles throughout the day, if the customer needs to visit The Garage, make them comfortable in a private area with free drinks, WiFi, and comfortable seating.

Step 6

Write everything down so the customer can check on quotes and ring around if required, detail all the work done in our invoices, line item every cost so nothing is hidden.

Step 7

Price fairly; The Garage Howden will likely never be the cheapest in the area, our hourly rates are based on an honest and true representation of our skills and level of equipment (one common garage scam noted in our research was to charge a low rate and take twice as long to do the job).

Step 8

Become accredited and audited by major institutions, such as the AA and DVSA; this makes sure our standards are always maintained every week, every month, and every year.

Step 9

Fit quality OEM parts, oils, and fluids that can be warranted and stand by that warranty if a problem occurs.

Step 10

Sort out the problem. It’s a fact we will make mistakes, but we never shy away from our responsibilities. If you are happy with the service then tell everyone, if you have a concern then tell a colleague and they will escalate this to the owners, any problem (large or small) is never ignored, and you can be assured that we will resolve it to the best of our ability.

Some reviews from our customers...

William M.
09:50 07 Dec 21
Amazing service. Collected my car for free. Then brought it back once MOT was finished! Excellent value too. Thank you so much will definitely use again.
Megan T.
12:12 06 Dec 21
Courteous, friendly & knowledgeable staff, quality service, good value for money.
Simon G.
10:56 03 Dec 21
Very friendly sorted out my car problems in a very professional way
danny F.
14:50 16 Nov 21
The only garage around that could make me an appointment within 2 days.They kept me informed throughout and helped when parts were difficult to get by lending me a courtesy car without any notice and no extra charge.I really can’t fault any aspect of my experience.I will definitely return!
Charlotte P.
19:54 09 Nov 21
Great job on painting my rear bumper
Paul E.
10:11 09 Nov 21
Friendly service. Good waiting area too while MOT was undertaken.
Jason B.
21:55 04 Nov 21
Really lovely experience. Always fit me in at the drop of a hat. Mark Marsay, the mot tester is friendly and always has a moment to talk to you.Highly recommended.
Geoff “Skip” S.
10:19 21 Oct 21
Had an electrical issue with my display unit and the car was in need of an M O T. The mechanic found the problem with the display and was able to fix it. Really appreciate the help and kindness of the team and I would highly recommend them to anyone who has had a similar problem. Thank you so much to you all at The Garage Howden.
Gina G.
08:22 21 Oct 21
Friendly and professional staff, including Sophie the receptionist. Will definitely use them again.
Geoff S.
08:16 21 Oct 21
Always have my cars serviced and repaired here. Great customer care and a friendly but very professional approach. Would strongly recommend them to anyone.
Deryck E.
08:13 21 Oct 21
Super easy to book through the website, extremely professional team, great communication and a great price. VW couldn't fix the issue but The Garage Howden could! Highly recommend.
Ben K.
14:31 06 Sep 21
Brilliant service as usual.
derek C.
09:41 12 Aug 21
We decided to have the cam chain replaced on our 2005 Audi S4. This is a really big job which involves dropping the engine out. While they were there a few other issues were found and rectified. The car was returned with all works completed to an excellent standard. I would like to say thankyou to James for all the hard work he put into it, clearly a guy who loves his cars.
L W.
11:19 04 Aug 21
Excellent service very helpful friendly staff outstanding waiting room with free hot and cold drinks for all customers very quick service
William N.
10:31 29 Jul 21
Great set of people had new tyres fitted and balanced on my bmw gs 1200 bloke who did it knows his stuff will be using again thanks again mick
Michael O C.
12:22 26 Jul 21
Very professional. Lovely team, welcoming and great communication, kept me updated throughout. Great price. Highly recommend and will be back when needed. Thank you.
Claire P.
14:45 09 Jul 21
Excellent service Mark was fantastic will use again and recommend no fuse and value for moneyThank you .
Kay T.
16:54 01 Jul 21
Fantastic service from The Garage Howden.Took my classic car in .They fixed the problem and when I got home I discovered another completely unrelated issue.I rang them and they said no problem bring it back and we will sort it for you.Good old fashioned service where nothing is too much trouble.
Steve P.
15:59 24 Jun 21
Superb service - great team - felt the car repair was in good hands and the team were 100% knowledgable and trustworthy. Thank you !
Amanda M.
16:11 23 Jun 21
Very short notice A/C check and refill, really professional and very fast. Kept me informed throughout the process, tidy waiting area, nice classics in the showroom. Great service.
Chris T.
08:38 23 Jun 21
Our little vauxhall viva was booked in for Air conditioning re gas and seal check , at the same time asked for our engine and Bay to be steam cleaned if possible as it looked like a barn find both were carried out we have now a cool car and an engine looking new again plus was washed outside and vacumed inside my wife was very happy with the way staff looked after her . The invoice was very reasonable for the service she received will be back 😀👍
Kevin T.
04:04 17 Jun 21
Booked a service via AA. Collected on time and returned on time. Everything seems okay so far so no reason to complain. Definitely happy to use them again. The lady at the end of the phone was very helpful and pleasant.
Sue P.
19:18 09 Jun 21
I cannot praise RM Motors highly enough. I had work carried out to my 44 year old MG, spot on with the work. All staff friendly and professional. A few weeks later whilst sat at the side of the road (I did say 44 year old MG!) after an unrelated breakdown I was approached by someone asking if I’d broken down. It was at this point that i realised it was 1 of the mechanics from RM who said to get the car recovered to them and he would wait for me there, this was after closing hours. Top class service! Thank you
Simon R.
07:45 09 Jun 21
Our diesel turbo intercooler pipe had broken and we had it fixed within minutes of showing up, good fast repair with friendly staff
The Fan M.
12:45 01 Jun 21
Highly Recommended local garage.. For all car needs new or old whether its for engine work, mot or a service RM Motors always happy to help out thankyou so much!
William A.
18:58 18 May 21
Excellent service by a team of experts. Its great to see that there are still some real motor engineers out there. Highly recommend.
Rory D.
08:29 14 May 21
Polite staff,free tea coffee,excellent service.
ian C.
16:12 11 May 21
Had a leisure battery, hook up and diesel heater fitted in my horsebox by RM Motors, excellent job, even rang me back at the weekend to,answer a query on using it. They also repaired my sky light and took the time to replace a piece of body work. Highly recommended.
Louise D.
16:08 11 May 21
I was told My Bentley turbo r was in need of a full engine rebuild by a very reputable classic Bentley and rolls Royce specialist in Leeds to try and fix a miss fire l, they said the car was two Cylinders down on compression and I also had excesss smoke over 3500 rpm which they had no idea was the cause . I took the car to rm engineering for the first time for a second opinion and within hours said they had located the problem and it was a leaking air intakeManifold due to broken up gasket . They invited me down so they could show me this using a smoking machine to expose the leaking gasket , they then got back to me with a cost to repair which I was happy with and they also painted the rocker covers and the turbo with no fuss and fixed some other parts , I will be taking all my classics and speciality cars to them from now on . Honest And very knowledgeable and easy to deal with . Hidden gem !
Haelo G.
16:01 04 May 21
Great service and friendly staff too. All the best for the future
lee L.
22:03 23 Apr 21
Brilliant job done , fab service and support from Sophie and Michael ! Will be going back in the future, totally recommend !!
chris S.
06:43 22 Apr 21
Absolutely fantastic service, there are not many people I would trust to do a paint repair on my pride and joy. I have to say the guys at RM have done a superb job and I can’t recommend them highly enough. Proper craftsman who certainly know what they’re doing.
Doctor L.
18:43 21 Apr 21
Very helpful team, always here to advise and do a great job on my car servicing. Would recommend to all friends and family.
Reece D.
08:32 19 Apr 21
For anyone concerned whether their horsebox is actually safe to put their precious horses in, I would highly recommend taking it to RM Motor Engineers Ltd . I took my, 08 plate, for a service and the horse area assessment is a £30 add on - not much for peace of mind to know my horses won’t go through the floor. All parts of the horse area are checked and rated out of 5 but anything that could cause an issue is photographed and flagged up. Mine is safe 👍 but there’s a few bits of decay which I’ll take and have repaired soon. After the service my box felt noticeably different to drive 👏👏👏 - highly recommend this garage - lovely bunch of approachable and professional engineers/staff 😊
Kevin M.
19:50 18 Apr 21
First class service and customer care
Phil R.
12:44 06 Apr 21
Booked my 2012 kia sportage in for a new clutch with rm motors and I'm very happy with the service.This is the first time I've used this company.I like that they have explained to me what they have done.They also spotted that one of my springs was broke and showed me the damage when I came to collect the car.All in all a great service so will be using these for any service/repairs I need.Cheers guys
Thomas T.
17:04 31 Mar 21
Very professional free machine coffee in nice clean waiting room surrounded by some nice classic cars .Covid friendly with hand sanitizer and paper towelFirst time ive used them and will returnHighly recommended
Paul H.
08:14 31 Mar 21
First class service, a quality job and the turnaround was early too. Oh and they changed me less than the quote!
Steve B.
15:24 26 Mar 21
I always use this business for my Motorhome and other vehiclesThey are easy to use and you always feel that they will go that extra bit to get you sortedI always feel that they have tried their best for me
Kevin S.
16:51 19 Mar 21
Absolutely fantastic Steve is a top man my mini was immaculate exactly as it was described can't recommend highly enough
Philip G.
10:15 01 Mar 21
Used for the first time after moving in to the area. Excellent service,very helpful and polite,car washed was a great bonus,would recommend highly and will be using again
Alan E.
15:41 24 Feb 21
Absolutely first class service excellent staff, I trust these guy's 100% will never go anywhere else.
Anthony M.
15:00 24 Feb 21
Polite & friendly staff, good service & fantastic old cars to look at 👍
Glen (.
14:00 24 Feb 21
Just wanted to say a big thank you for sorting my little car after a breakdown. Good old fashioned service with the latest technology and saved me money !Can't recommend them enough x
Melanie T.
12:58 15 Feb 21
I had my mot done at the garage today, the staff where very friendly and helpful. The garage itself is well set out and I knew where I needed to go and what I needed to do. However I'm sure if anybody was unsure about anything the staff would definitely be there to help. All of staff was up to date with covid and measured are in place to keep people safe !
Andrew D.
20:35 12 Feb 21
Fantastic team and very affordable Sophie and Steve kept me informed at all times and even arranged for the car to be brought back to us at Hessle at no additional cost
David R.
20:27 11 Feb 21
All staff are Very professional and welcoming from first entering reception to leaving with my repaired vehicle. Competitive pricing and very accommodating. Would highly recommend.
Dave B.
16:21 11 Feb 21
Got my 2yr old car serviced, better and cheaper than main dealer, picked up, dropped off at no charge and returned cleaner then it went in👍
Eloise P.
15:15 24 Dec 20
I have been to Savoy Tyres for MOT, but they could complete it as the bonnet release on my Focus had broken. Called RM Motors who said pop it in and they'll take a look. Went straight from Savoy to RM. 20 mins later bonnet released and not damage to grille. Asked if they could do MOT whilst there. No problem at all. Very polite and extremely efficient. Only charged for MOT and I got a free can of de-icer with scraper as a new customer. Cant fault these guys and Sophie on reception. Will definitely be using for my car and motorcycle in future.
Mike S.
13:09 23 Dec 20
Top place for all things automotive. Very friendly helpful people who cater for all your needs.They also do classic cars ...top place.
Mick C.
18:57 21 Dec 20
Fantastic garage, really professional team, I had a scuff on the front bumper and a dent on the back with a cracked rear light on my Porsche 987 Boxter S.They replaced the light with original parts in a quick turnaround and the paint was a perfect match, price was much more competitive than the main dealer quote and the service was better than Porsche specialists and main dealers I have used in the past. To finish off the job I had the car detailed which made it look as good as the day I first bought it. I would highly recommend RM Motors to anyone with a specialist car, I will be using them going forward.
Edward G.
12:55 27 Nov 20
What a lovely garage! Very helpful when it comes to accidents 🚗💥🚙Warm, friendly and clean toilets! Made to feel very welcome.Thanks guys 😊
Nicola B.
12:45 24 Nov 20
Had my MOT at RM recently - a stress-free process from start to finish. Booked in by Sophie at a time that suited me, the work was carried out professionally and efficiently, and the complimentary car wash is a real bonus. Would highly recommend RM and will be bringing my car back for service next year 👍🏻
Elliot G.
20:23 12 Nov 20
Bought a car from Rich at RM Motor Engineers and got great customer service and a really fair price everything was laid out plain and simple and nothing was hidden I knew exactly what I was buying and didn't get any nasty surprises
Jack S.
10:28 16 Oct 20
Fantastic staff and really friendly, so helpful and will definitely use again.
Thomas C.
17:47 14 Oct 20
fantastic garage all ways look after me with my classics
john R.
18:07 30 Sep 20
Very impressed with the friendly and professional staff at RM Motors. Very interesting looking round the classic cars for sale on site whilst waiting for my Mot to be completed. Will definitely be recommending to friends and family.
Bridget S.
16:21 21 Sep 20
Fantastic service thank you for saving our holiday. Highly recommend this company, the new premises moved into 2 weeks ago look impressive.
Amanda H.
09:42 12 Sep 20
Thank you for rescuing our holiday, professional responsive service going the extra mile for customers. not the first time we have used RM Engineers Ltd but first time in the new premises. happy to recommend
Alistair H.
09:38 12 Sep 20
Great service...very knowledgable....they go above and beyond to make sure things are right....won’t go anywhere else....all the best for 2020
Dave N.
08:38 05 Jan 20
Great service, honest, trustworthy and very competitive pricing. Helped me out at short notice twice in one week.Highly recommended
Lee R.
19:51 09 Dec 19
Friendly staff, great service, and even a sandwich while i waited for my mot.
James R.
10:48 07 Dec 19
Yesterday I traveled from Northampton to hull after having 2 new tyres and the tracking recently done elsewhere only to realise that there was something majorly wrong with van so I googled mechanics near me and found this absolute goldmine of a place not only did they fix my van very quickly but I had a very warm welcome was offered hot drinks and was shown to a warm seating area if I ever find myself in trouble again whilst in the north I would definitely go there and I would highly recommend this garage to anyone thank you RM motor engineering you saved my life 👍🏻
Andy W.
10:20 29 Nov 19
Great guys!Honest, funny and obviously know their stuff.Highly recommended. A*Cheers for the help y'all!!
Chris H.
17:50 26 Nov 19
Having been let down by a mobile technician I contacted RM Motor Engineers to help me in getting my car repaired, when I called the company I was met with a kind,reassuring and compassionate person who assured myself that regardless of the predicament I was facing RM Motor Engineers would be there to put right any and all issues that the previous technician had left my Vauxhall Zafira in.Given that this was an extremely last minute call RM motor Engineers where able to make space for my vehicle in there busy schedule and have the vehicle up and running again in no time at all and at a lower price that the mobile technician would have charged myself.This local family business gave my family and I the highest levels of customer care and reassurance throughout my repair and will be recommended by myself to all my family and friends for all there motoring needs, I cannot recommend RM Motor Engineers any higher
michael coneyworth (.
12:23 25 Nov 19
Friendly staff and great service, thank you.
Lisa H.
15:43 22 Nov 19
Fast and efficient service
Joe K.
09:37 21 Nov 19
Fantastic service. Value for money. Friendly staff. Had top class repair work done on two previous cars that I'd bumped ! I would highlyrecomend R M Motor Engineers 😊
Helen R.
09:52 20 Nov 19
Richard is really enthusiastic about classic cars. Gave my poorly MX5 a new lease of life. Really friendly and very fair on price too. Would highly recommend RM Motors.
Deryck E.
15:20 19 Nov 19
Great value for money, friendly staff great service. Best garage around for quick no nonsense MOTs
Kirstien W.
13:53 11 Nov 19
First time using this garage recently following a recommendation. Friendly courteous staff, didn't try to over complicate things, Richard the owner explained everything. Would definitely use again great service!
Jo H.
13:51 11 Nov 19
My experience was fantastic and they repaired my vehicle a lot quicker then I expected and it was cheaper then what was actually quoted so that’s a bonus 👍Would recommend to come here 🏎
08:37 06 Nov 19
Awesome service today Richard, many thanks for fitting a brake calliper at such short notice, you saved the day.
Jonathan H.
19:45 05 Nov 19
Have used r m motors for years now always help you when your car breaks down great service thanks rich
Mark S.
19:41 28 Oct 19
Very helpful, friendly staff, great value for money.
Emma C.
21:33 27 Oct 19
Repaired the damage on my front bumper for a good price and the staff were all very helpful and friendly. A great company who I would strongly recommend!
Paul van D.
08:41 06 Sep 19
Great service and advise owner will help anyone
Rich B.
06:34 20 Jun 19
Good friendly owner and staff. Managed to get the work I needed done quickly and for a good price. Would recommend to anyone.
John P.
16:34 15 Jun 19
Very friendly and helpfull, got me out of a few situations at very short notice (mots, exhaust repairs, services), great mechanics and Richard is a top bloke who will do anything he can legally and safley to get you back on the road, other garages would have had to have been booked months in advance and charge way more!, definatly reccomended and i wont be going anywhere else now. Thanks again
Chris E.
07:50 08 Jun 19
What a 5 star surprise this garage was for me earlier today. I had a slightly complicated problem with my motorhome that required some mig-welding done inside the lounge area. Talk about coming up trumps. No hesitation in doing a great job and I learnt a lot about mig welding at the same time. Thanks to ‘The Boss’ for being so helpful and to his reception desk for making a coffee. Talk about being made welcome. I shall be going back next week to get a quote on a small paint job on my VW and will not hesitate in using the servicing and MOT facilities.I would say check it out and you will see what I mean. Servicing with a smile! Well done chaps!
Peter R.
18:24 20 Apr 19

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